Careers
Thanks for your interest in working at LaGwana!
From company luncheons to community events to on-the-job learning opportunities, there’s always something going on at LaGwana.
Interested in joining our team? Please fill out an application below. If you have questions, email us at [email protected].
Open Positions
Publications Designer
The Publications Designer specifically designs materials that LaGwana will use in publications. He works closely with CSRs and the Proofreader to ensure quality designs reach the customer in a timely manner when they need a proof, and that proper corrections are made. This role occasionally requires meeting with customers to better understand their design needs.
Customer Service Representative
Customer Service Representatives (CSRs) serve as an advocate for the customer to the company. This person thinks from the customer’s point of view and presents this to the rest of the company. As an advocate for the customer, a CSR should actively listen to concerns and requests, and solve problems when they arise. CSRs must know how to react to various situations. This person collects detailed information from the customer, then organizes and presents it as needed to ensure the job flows through the processes seamlessly and customer is provided with the best possible service from LaGwana.
Hours 8 to 5, $16 -$18 and hour starting wage.
What LaGwana Employees Say
We went around and asked employees “What is something you like about LaGwana?” Here are some of their responses.
“I get to talk to a lot of people. I interact with more people in the community than I ever have in my life. I can talk them through options and help them.”
“Flexible hours. And the people. The willingness of people to help when the need doesn’t fall in their own department. I can’t say how many times I’ve panicked, only to have people come to the rescue. But it isn’t just in other departments, my own department is included — and getting paid!”
“Anything you come up against [including in your personal life], they are willing to work with you. It’s more than just a job. I really appreciate that.”
“I enjoy coming up with solutions to help make things work and helping customers figure out what they want and then deliver.”
“The working environment, it’s family friendly, understanding with doctor appointments. The flexibility.”
“I appreciate the atmosphere. People generally have a good attitude even when busy. It’s family-oriented. They made me feel welcomed — and the donuts.”
“It’s a creative company and we can help out in other departments and learn new things.”
“I love my co-workers.”
“Good community, even when everyone is busy, there’s always people making time for others.”